Update, 3/9/2023, 1 p.m. PT: This maintenance work is now complete. Service should be back to normal.
Update, 3/8/2023, 2:20 p.m. PT: The planned maintenance is complete. We will monitor the affected systems for performance issues and add an update here when our monitoring is complete.
On Wednesday, March 8, 2023, at 8:00 a.m. PT (4:00 p.m. UTC), we’ll be performing planned maintenance on a data center in our U.S. West data region. We expect the work to take up to eight hours. During the window, we do not anticipate any service impacts outside of what customers typically experience during our standard scheduled maintenance. The maintenance is only being performed in one data center in the U.S. West data region. Customers with data stored in this region should see minimal to no impact beyond what is listed below.
Most services, including Computer Backup uploads and most B2 Cloud Storage operations (i.e., uploads, downloads, listing, key creation) will function normally. Within the maintenance window, some customers may experience interruptions of up to eight hours in the following areas:
Web Interface:
- Website sign-in
Computer Backup:
- Data restore and recovery (requires website sign-in)
- Backups may sleep temporarily when starting a new session
- Sign-in via installers, downloader apps, and mobile apps
B2 Cloud Storage:
- Bucket creation, deletion, and updating via API
- B2 Snapshot creation (requires website sign-in)
If timing or impacts change materially—which we do not expect to occur—we will endeavor to offer updates on this blog and on our social media channels. If you have any questions, you can contact our Support Team through the Help page.
How to Connect Your QNAP NAS to Backblaze B2 Cloud Storage