Comments on: Introducing: Restore, Return, Refund https://www.backblaze.com/blog/introducing-the-restore-return-refund-program/ Cloud Storage & Cloud Backup Wed, 04 May 2022 09:34:17 +0000 hourly 1 https://wordpress.org/?v=6.4.3 By: Roderick https://www.backblaze.com/blog/introducing-the-restore-return-refund-program/#comment-326159 Mon, 08 Apr 2019 17:38:04 +0000 https://www.backblaze.com/blog/?p=48111#comment-326159 In reply to Patrick Chapman.

The customer is responsible for any duties required. You might inquire with the taxation and customs office to see if any duty paid can be claimed back once the drive is returned.

]]> By: Patrick Chapman https://www.backblaze.com/blog/introducing-the-restore-return-refund-program/#comment-326158 Mon, 08 Apr 2019 16:26:45 +0000 https://www.backblaze.com/blog/?p=48111#comment-326158 So as a British customer I would have to pay the duty upon the drives arrival as well s the duty upon its departure back to the US. This I presume is not included in the $189 initial fee?

]]> By: Chase Roycroft https://www.backblaze.com/blog/introducing-the-restore-return-refund-program/#comment-325435 Fri, 21 Dec 2018 02:09:13 +0000 https://www.backblaze.com/blog/?p=48111#comment-325435 What erase devices do you use?

]]> By: Corey Bryant https://www.backblaze.com/blog/introducing-the-restore-return-refund-program/#comment-325126 Thu, 01 Feb 2018 16:51:00 +0000 https://www.backblaze.com/blog/?p=48111#comment-325126 In reply to YevP.

Awesome. Thank you!

]]> By: YevP https://www.backblaze.com/blog/introducing-the-restore-return-refund-program/#comment-325125 Thu, 01 Feb 2018 16:47:00 +0000 https://www.backblaze.com/blog/?p=48111#comment-325125 In reply to Corey Bryant.

Sure! You can create and restore a Snapshot -> https://help.backblaze.com/hc/en-us/articles/217972718-How-do-you-download-and-extract-data-from-a-B2-snapshot-.

]]> By: Corey Bryant https://www.backblaze.com/blog/introducing-the-restore-return-refund-program/#comment-325124 Thu, 01 Feb 2018 16:43:00 +0000 https://www.backblaze.com/blog/?p=48111#comment-325124 Old thread, but hopefully someone at BB is reading. Is the restore by mail service available on the B2 platform?

]]> By: Donn https://www.backblaze.com/blog/introducing-the-restore-return-refund-program/#comment-322703 Thu, 18 May 2017 04:58:00 +0000 https://www.backblaze.com/blog/?p=48111#comment-322703 I need the opposite. I need to GIVE backblaze a hard drive containing my TBs of files. It will take months to backup over the Internet over ADSL (with a captial “A”!) and so I am stuck at my current cloud backup provider.
It would be great if BB made it easy for us to switch from a competitor to BB (with a quick way to seed the initial backup).

]]> By: YevP https://www.backblaze.com/blog/introducing-the-restore-return-refund-program/#comment-322490 Tue, 11 Apr 2017 20:22:00 +0000 https://www.backblaze.com/blog/?p=48111#comment-322490 In reply to Anonymous.

Hi Phil! Yes, you would be responsible for getting the drive back to us so we could refund you the purchase price.

]]> By: YevP https://www.backblaze.com/blog/introducing-the-restore-return-refund-program/#comment-322438 Mon, 03 Apr 2017 20:49:00 +0000 https://www.backblaze.com/blog/?p=48111#comment-322438 In reply to Gilles Doge.

Yes, you can ship a B2 Snapshot by mail.

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